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Customer Service Survey
As part of our ongoing commitment to provide the best products and support, we conduct these quality surveys which enable us to stay in touch with you, our customer. Typically, you have the best ideas and recommendations on what we can do to better serve you. We appreciate your advice and suggestions.

Contact Information
Name
Organization
Project
Phone
Fax
Email
 
 
 
1. What is your overall satisfaction with EOS Technologies, Inc. (EOST)?
 
Very
satisfied		 Satisfied Neutral Dissatisfied Very
dissatisfied
 
Please explain
 
 
2. How likely are you to do the following?
 
  Extremely
likely		 Very
likely		 Somewhat
likely		 Unlikely Very
unlikely
Do business with us in the future?
 
Recommend us to others?
 
Please explain
 
 
3. How satisfied are you with your relationship with EOST in each of the following areas?
 
  Very
satisfied		 Satisfied Neutral Dissatisfied Very
dissatisfied
Pricing of our
products and services
 
Flexibility of terms
and agreements
 
Ability to understand
and meet needs
 
Responsiveness
 
Flexibility of partners/
affiliate programs
 
After-sale support
and relationship
 
Please explain
 
 
4. How satisfied are you with our products and services in the following areas?
 
  Very
satisfied		 Satisfied Neutral Dissatisfied Very
dissatisfied
Overall quality
 
Value
 
Program management
 
Purchase experience
 
Installation
 
Usage experience
 
Product support
 
Please explain
 
 
5. How satisfied are you with each of the following?
 
  Very
satisfied		 Satisfied Neutral Dissatisfied Very
dissatisfied
Agreed delivery schedule
 
Actual delivery date
 
Cost containment
 
Please explain
 
 
6. Please tell us how we can improve our customer service.
 
 
 
7. Please tell us how we can improve our products.
 
 
 

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EOS Technologies, Inc.
3160 E. Transcon Way Tucson, Arizona 85706 Phone (520) 624-6399 FAX (520) 624-1906 info@eostech.com
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